Privacy Policy
Last updated: March 24, 2026
1. Introduction
Structural.Works ("we," "our," or "us") operates a SaaS platform for residential structural engineering firms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and organization details. If you sign up through a third-party provider (e.g., Google), we receive your profile information from that service.
Project Data
We store project information you upload or create, including CAD files (DWG, DXF, PDF), project addresses, design parameters, structural calculations, and engineering details. This data is necessary to provide our services.
Usage Data
We automatically collect information about how you interact with the platform, including pages visited, features used, browser type, and device information. This helps us improve the product.
3. How We Use Your Information
- Provide, maintain, and improve our platform
- Process and store your structural engineering projects
- Parse and analyze uploaded CAD files to generate structural models
- Perform structural calculations and generate deliverables
- Send transactional emails (account confirmation, project updates)
- Respond to support requests
- Detect and prevent fraud or abuse
4. Data Storage
Your data is stored securely using industry-standard cloud infrastructure. CAD files are stored in encrypted object storage. Database records are protected with row-level security policies ensuring you can only access your own projects and data.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help operate our platform (hosting, authentication, file processing)
- Team members within your organization who have been granted access
- Legal authorities when required by law or to protect our rights
6. Your Rights
You may access, update, or delete your account information at any time through your account settings. You can export your project data or request its deletion by contacting us. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
7. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
8. Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@structural.works.